tk179 Privacy Policy

1 Introduction & Scope

This Privacy Policy ("Policy") is issued by tk179 ("we", "us", "our") and applies to all personal data collected from individuals ("you", "Player", "User") who access or use the tk179 platform at https://tk179.io, including all associated services such as sports betting, live casino, slots, crash games, promotions, and customer support interactions.

By registering an account or using any feature of the tk179 platform, you acknowledge that you have read and understood this Policy and consent to the collection, processing, and use of your personal data as described herein. If you do not agree with any part of this Policy, you should refrain from using the tk179 platform and contact us to request account closure.

This Policy should be read together with the tk179 Terms & Conditions and the tk179 Responsible Gaming Policy, both of which are published on this website and incorporated by reference into this document.

We review and update this Policy periodically to reflect changes in our data practices, applicable laws, or platform features. The most current version will always be available at https://tk179.io/privacy-policy, and the effective date at the top of this page will be updated accordingly.

2 Information We Collect

tk179 collects only the personal data that is necessary to provide you with a safe, personalised, and legally compliant betting and gaming experience. The categories of data we collect are set out below.

We do not collect sensitive personal data categories such as racial or ethnic origin, religious beliefs, or health information unless you voluntarily disclose such information in the context of a responsible gaming self-assessment or support interaction, in which case it is handled with the highest level of discretion and used solely to provide appropriate support.

3 How We Collect Your Data

tk179 collects your personal data through the following channels:

• Direct interaction: When you register an account, complete KYC verification, make a deposit or withdrawal, contact customer support, or participate in a promotion, you provide data to us directly.
• Automated technologies: When you access the tk179 platform, we automatically collect technical and usage data through cookies, web beacons, server logs, and similar tracking technologies. Please see Section 6 (Cookies & Tracking Technologies) for full details.
• Third-party payment providers: When you transact via bKash, Nagad, Rocket, Upay, Visa, Mastercard, or any other supported payment channel, we may receive confirmation and reference data from those providers to reconcile your transaction.
• Identity verification services: We may use third-party identity verification partners to confirm the authenticity of documents you submit during KYC. These partners process your data under strict confidentiality agreements.
• Fraud prevention partners: We may receive data from fraud screening services to flag unusual account activity, detect multi-accounting, or identify suspicious transaction patterns.

4 How We Use Your Information

We process your personal data only where we have a lawful basis to do so. The primary purposes for which tk179 uses your data are as follows:

• Account management: To create, maintain, verify, and administer your tk179 player account, including processing registration, login authentication, and account security measures.
• Transaction processing: To handle deposits, withdrawals, and bonus credits via your chosen BDT payment method, and to maintain accurate financial records of all account activity.
• Identity & age verification: To confirm that you meet the 21+ age requirement and to conduct Know Your Customer (KYC) checks as required by our internal policies.
• Platform personalisation: To tailor your betting and gaming experience, including recommended games, personalised promotional offers, and relevant content based on your usage patterns.
• Responsible gaming monitoring: To identify patterns of play that may indicate problematic gambling behaviour, trigger responsible gaming alerts, and enforce any limits or exclusions you have set.
• Fraud and security: To detect, investigate, and prevent fraudulent activity, money laundering, bonus abuse, multi-accounting, and other security threats to the platform and its users.
• Customer support: To respond to your enquiries, resolve disputes, and improve the quality of our support services through quality assurance monitoring.
• Legal compliance: To comply with applicable laws and our internal policies, including record-keeping obligations, audit requirements, and responses to lawful requests from authorities.
• Marketing communications: Where you have provided explicit consent, to send you promotional materials, bonus offers, and platform news via email or SMS. You may withdraw this consent at any time by contacting [email protected].

5 Sharing Your Information

tk179 may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate confidentiality obligations:

• Payment service providers: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank, Visa, and Mastercard receive the transaction data necessary to process your deposits and withdrawals.
• Game content providers: Third-party game studios such as Evolution Gaming, Pragmatic Play, Ezugi, NetEnt, Microgaming, and Spribe may receive a pseudonymous player identifier and game session data to deliver their game content to you. These providers do not receive your full identity details.
• Identity verification partners: Specialist KYC and document verification providers process identity documents and verification selfies on our behalf under strict data processing agreements.
• IT and infrastructure providers: Cloud hosting, data storage, security monitoring, and platform development partners may access your data in the course of providing technical services to tk179. All such partners are contractually bound to process data only on our instructions.
• Law enforcement and regulatory bodies: We may be legally required to disclose personal data to law enforcement agencies, courts, or regulatory authorities in response to a lawful order, subpoena, or investigation. We will notify you of such disclosures where we are legally permitted to do so.
• Business successors: In the event of a merger, acquisition, or sale of all or part of the tk179 business, your data may be transferred to the acquiring entity, subject to the same privacy protections described in this Policy.

We do not share your data with any party not listed above without your explicit prior consent, except where required by law.

6 Cookies & Tracking Technologies

The tk179 platform uses cookies and similar tracking technologies to ensure the platform functions correctly, to remember your preferences, and to gather analytics data that helps us improve the service. The types of cookies we use are described below.

• Strictly necessary cookies: These are essential for the platform to operate. They manage your login session, maintain your account security state, and remember items in your active betting slip. These cookies cannot be disabled without affecting platform functionality.
• Functional cookies: These cookies remember your preferences, such as your preferred language, display settings, and responsible gaming limit reminders. Disabling them may reduce the personalisation of your experience.
• Analytics cookies: We use anonymised analytics data to understand how players navigate the tk179 platform, which features are most used, and where technical issues occur. This data is aggregated and does not identify individual players.
• Security cookies: Short-lived cookies used to detect fraudulent login attempts, bot activity, and suspicious session behaviour.

You can manage your cookie preferences through your browser settings. However, disabling strictly necessary cookies will prevent you from logging in or using core platform features. For more information on cookie management, refer to the help documentation for your specific browser.

7 Data Retention

tk179 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law and our internal policies. The general retention periods we apply are as follows:

• Active account data: Retained for the duration of your account relationship with tk179, plus a minimum of five (5) years following account closure, to satisfy financial record-keeping and audit obligations.
• KYC and identity verification documents: Retained for a minimum of five (5) years from the date of verification or account closure, whichever is later.
• Transaction records: Retained for a minimum of five (5) years in line with standard financial record-keeping requirements.
• Customer support records: Retained for three (3) years from the date of the last interaction, unless a dispute is ongoing.
• Marketing consent records: Retained for the duration of your consent, plus two (2) years following withdrawal, to demonstrate compliance with consent obligations.
• Technical and usage logs: Retained for up to twelve (12) months unless required for longer periods in connection with a security investigation or legal matter.

Upon expiry of the relevant retention period, personal data is securely deleted or irreversibly anonymised in accordance with our data destruction procedures.

8 Data Security

tk179 takes data security seriously and implements a comprehensive set of technical and organisational measures to protect your personal data against unauthorised access, accidental loss, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the tk179 servers.
• Encrypted storage for sensitive data fields including passwords, payment references, and identity document images.
• Role-based access controls ensuring that only authorised tk179 staff with a legitimate business need can access personal data.
• Regular security audits and penetration testing of the tk179 platform and infrastructure.
• Two-factor authentication available for all player accounts to add an additional layer of login security.
• Incident response procedures to detect, contain, and notify affected individuals of any personal data breach in a timely manner.

While tk179 employs industry-standard security measures, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your account password and for notifying us immediately at [email protected] if you suspect any unauthorised access to your account.

9 Your Privacy Rights

As a tk179 player, you have the following rights in relation to your personal data. To exercise any of these rights, contact our Data Protection team at [email protected] with your full name, registered email address, and a description of your request. We will respond within 30 days.

• Right of access: You may request a copy of the personal data we hold about you, together with information about how it is being processed.
• Right to rectification: If any of your personal data is inaccurate or incomplete, you have the right to request that we correct it without undue delay.
• Right to erasure: You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations. Note that we are required by law to retain certain financial and identity records even after account closure.
• Right to restrict processing: In certain circumstances, you may request that we limit the way we use your data while a dispute or verification request is being resolved.
• Right to data portability: Where processing is based on your consent, you may request a copy of your data in a structured, machine-readable format.
• Right to withdraw consent: Where we rely on your consent as the legal basis for processing (e.g., marketing communications), you may withdraw that consent at any time by contacting [email protected]. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.
• Right to object: You may object to the processing of your personal data for direct marketing purposes at any time. We will cease such processing immediately upon receipt of a valid objection.

10 Minors & Age Verification

The tk179 platform is strictly for individuals aged 21 years and older. We do not knowingly collect or process personal data from individuals under 21 years of age. All registration attempts trigger age verification checks, and we reserve the right to request documentary proof of age at any point during the player lifecycle.

If we discover that we have inadvertently collected personal data from an individual who is under 21 years of age, we will immediately close the associated account, void any winnings, refund the net deposit balance where applicable, and delete all personal data associated with that account as soon as practicably possible, subject to any mandatory legal retention requirements.

If you are a parent or guardian and believe your child may have registered on the tk179 platform, please contact us immediately at [email protected]. We will investigate and act on all credible reports promptly.

11 International Data Transfers

In providing our services, tk179 may transfer your personal data to third-party service providers located outside of Bangladesh. These transfers may include data processed by our game content providers, cloud infrastructure partners, and identity verification services, who may operate data centres in various jurisdictions internationally.

Wherever such transfers occur, tk179 takes appropriate steps to ensure that your data receives an equivalent level of protection to that described in this Policy. These steps may include entering into standard contractual clauses with the receiving party, conducting transfer impact assessments, or relying on recognised certification frameworks.

By using the tk179 platform, you acknowledge and consent to the transfer of your personal data to countries outside Bangladesh in the circumstances described in this section.

12 Changes to This Policy

tk179 may update this Privacy Policy from time to time to reflect changes in our data practices, applicable laws, or the services we offer. When we make material changes to this Policy, we will notify registered players by email and display a prominent notice on the tk179 platform before the changes take effect.

The updated Policy will be posted at https://tk179.io/privacy-policy with a revised effective date. We encourage you to review this page periodically to stay informed about how we protect your data. Your continued use of the tk179 platform after a revised Policy has been posted constitutes your acceptance of the updated terms.

13 Contact & Complaints

If you have any questions, concerns, or complaints about this Privacy Policy or the way in which tk179 handles your personal data, please contact our Data Protection team using the details below. We take all privacy-related enquiries seriously and aim to respond within 30 calendar days.

• Email: [email protected] (plain text only — do not send sensitive documents via unencrypted email)
• Subject line: "Privacy Enquiry — [Your Registered Username]"
• Response time: Within 30 calendar days of receipt

If you are not satisfied with our response to your privacy complaint, you have the right to escalate the matter to the appropriate data protection authority in your jurisdiction. tk179 will cooperate fully with any such regulatory investigation.